1. OUTLINE

1.1 These Terms and Conditions apply to the supply of all Goods by us to you from the date that you accept these Terms and Conditions.1.2 You accept these Terms and Conditions when:a) you submit an Order;b) you accept delivery of, or any part of, the Goods pursuant to an Order; orc) you make Payment, or partial Payment, for any Goods supplied by us.

2. QUOTES AND ORDERS

2.1 You may request a Quote from us relating to the potential supply of Goods.2.2 We may provide to you a Quote relating to the potential supply of Goods, which may include the price and quantity of the Goods proposed to be supplied by us and other relevant details as necessary.2.3 If our Quote is acceptable to you, you may place an Order for each supply of Goods, subject to clause 2.4.2.4 All Orders are subject to our review and acceptance, which we may withhold in our absolute discretion and are subject to clause 2.5.2.5 If an Order is not placed with us within 14 days of the date of the Quote, the details provided to you in the Quote may be subject to further written confirmation by us in our absolute discretion.2.6 Unless otherwise agreed by us in writing, we will not be bound by any conditions added by you in an Order (express or implied).

3. PRICE

3.1 Unless otherwise agreed to in writing by us or by our authorised representative, subject to this clause 3, the price charged and payable for the Goods shall be the price in Local Currency at the date we accept the Order, together with any applicable taxes, charges and delivery costs in relation to the Goods.3.2 Prices contained in any Quote or Order for the supply of Goods are based on the cost prevailing and the specification supplied at the time of the Quote or Order. We reserve the right to vary the price if:a) there is any movement in the cost of supplying the Goods specified in your Order; orb) if the Goods specified in your Order are varied from the Goods specified in our Quote,and we provide you reasonable notice of any such variation of price.

4. PAYMENT

4.1 Payment of 100% of the Order amount (unless otherwise agreed in writing) shall be made prior to the Order being processed. 4.2 Unless otherwise agreed in writing, we will issue you an Invoice upon delivery of the Goods specified in your Order accepted by us.4.3 All Payments are to be made to us in cash, by direct credit to the bank account nominated by us or by cheque or as otherwise agreed by us in writing.

6. SUSPENSION AND CANCELLATION

6.1 If as a consequence of an instruction from you, we delay or suspend (but not cancel) an Order or any part of an Order for a period of 3 days or more, we may:a) request the payment in full for all work in progress relating to the relevant Order at the time of suspension; and/orb) vary the price for the uncompleted portion of the relevant Order.6.2 You may not cancel an Order, or any part of it, without our written consent, which may be withheld in our absolute discretion. 6.3 Without prejudice to our right to refuse consent for you to cancel an Order under clause 6.2, as a condition of giving such consent we may require that you pay any and all costs reasonably incurred by us in relation to the cancelled Order or the cancelled part of the Order plus a reasonable profit to the date of cancellation.6.4 We may in writing cancel an Order or delivery of an Order without liability to you (save as required by relevant laws) if:a) we reasonably form the opinion that you are insolvent or at material risk of insolvency; b) you fail to pay any amount for the Goods on the due date; orc) we reasonably form the opinion that supplying Goods to you may have a negative impact upon our business or commercial reputation or image.

7. DELIVERY AND RISK

7.1 We, by our nominated carrier or otherwise, will deliver the Goods to the place nominated by you or as otherwise agreed.7.2 Delivery shall take place upon delivery of the Goods to you, your agent or nominee or to a carrier commissioned on your behalf as applicable at the place specified by you or as otherwise agreed.7.3 We may charge you the cost of delivering the Goods to you.7.4 We reserve the right to make deliveries in installments and these Terms and Conditions shall be severable as to such installments.7.5 We will use reasonable efforts to deliver the Goods to you by the date and to the place specified by you. Without limiting clause 10 (Exclusions and Limitations), we shall not be liable for late delivery or delay in delivery.7.6 The risk in the Goods shall pass to you upon placement of the Goods onto our nominated form of transport for delivery to you.7.7 If requested by us, you shall from the delivery date until we have received Payment for all Goods in full, insure the Goods for their full replacement value and provide to us upon our request evidence of such insurance.

8. DEFECTS AND RETURN OF GOODS

8.1 This clause 8 is subject to clause 10 (Exclusions and Limitations), clause 11 (Statutory Rights) and any other statutory or legal right whether under these Terms and Conditions or otherwise.8.2 You may only return the Goods if:a) they do not materially comply with the Order; orb) if permitted by law, including the UK Consumer Act.8.3 If you wish to return any Goods delivered to you, you must give to us:a) notice within a reasonable time of your receipt of the Goods; and b) the original Invoice details.8.4 If we accept the return of Goods from you, we will at our option either:a) replace the returned Goods; orb) give a credit or a refund for such Goods.8.5 Costs relating to the return of Goods under this clause 8 are payable: a) if the defect is due to us, by us and to be transported by our nominated carrier; orb) otherwise, by you.8.6 You shall bear any expense of transportation of Goods returned to us, unless you have a statutory or other legal right that permits otherwise. 8.7 You may not withhold any payment due to us in respect of any other Goods pending the resolution of a claim for a defect.8.8 We will not accept notifications under clause 8.3 in the event of your non-payment of an account. 8.9 If the Goods are damaged in the course of being delivered to you:a) you must notify us of any claim for Goods damaged in transit within a reasonable time of delivery; andb) subject to our acceptance of your claim under this clause 8, we will replace the relevant Goods.

9. EXPRESS WARRANTY

9.1 The warranty against defects (Warranty) contained in this clause 9 is provided by:Quiver Tree Baking, 46 Cobden Road, Chesterfield, S40 4TD, United Kingdom.9.2 We warrant that the Goods are supplied free from defects in material and workmanship except such defects as normally being regarded as being commercially acceptable.9.3 The Goods shall be covered by this Warranty for a period of 1 month from the date of delivery unless otherwise stated in writing.9.4 You may make a claim under this Warranty by providing us notice in writing to our address specified in clause 9.1 containing a reasonable description of the defect in the Good(s).9.5 We will during the Warranty period and subject to clause 9.6, repair or replace at our option, any component or part of the Goods which our examination shows to be defective.9.6 Our obligations under this Warranty are limited to repairing or furnishing a replacement part to replace any part which has proven to have been defective. 9.7 You will be liable for all transport charges incurred in returning defective components or parts for repair or replacement together with the cost of returning them to you. An invoice for such transport charges will be provided upon returning the relevant Good(s) to you which will be payable in accordance with these Terms and Conditions.9.8 A replacement part supplied by us during the warranty period shall be covered by the warranty for the unexpired portion of the warranty period which covered the original Goods. 9.9 The benefits to you given by this Warranty are in addition to your other rights and remedies under the UK Consumer Act or the relevant laws.9.10 This Warranty against defects is provided in addition to other rights and remedies you may have at law. Our goods come with guarantees that cannot be excluded under the UK Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any reasonably foreseeable loss or damage. You are entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure..